Tupelo Smiles is great, and they are very professional. I have to give some background, I'm not from Mississippi and I'm new to this state. Prior to going to Tupelo Smiles, I had a bad experience at a dentist in Booneville which I will not name because my goal is not to bash them, I just want to tell my experience. Let me explain the bad experience I had at the dentist in Booneville, then I will explain the good experience I had at Tupelo Smiles. First of all, the dentist in Booneville took what seemed like an excessively long time to do the work. I was in the chair for 4 hours. Also it appears that they gave me unhealing wounds in my mouth somehow, which I'll have to find a way to fix at some point. I didn't realize they were unhealing initially, but over time I can see that. Also, they cut my tongue really bad. Overall, they were just unprofessional. They kept telling me my mouth was too small, it was really weird. They complained the entire 4-hour span about my "small mouth" and their sub-par equipment. The dentist also cut teeth of mine that had nothing to do with what I was having done. Those teeth they cut without asking are still currently uncomfortable to chew on. At one point, maybe a week after this bad visit to the Booneville dentist, I got on the phone with their front desk. Eventually, one of their dental assistants got wind that I was in pain and unhappy, so she picked up the phone when I was on hold and said "Hi, I'm the one who sliced your tongue up" which just seemed unprofessional. Needless to say, I decided not to go back to the Booneville dentist. I decided to try Tupelo Smiles and it was a night and day type of difference. Tupelo Smiles was a lot better than the Booneville dentist. They explained things to me, they were patient with me, and showed that they cared about my wellbeing. They had a device to protect my tongue so I didn't have to worry about getting it sliced up again. Also, when they numbed me, we realized I could still feel and so they patiently numbed me some more to make sure I would not experience pain. Furthermore, they didn't complain about anything. Tupelo Smiles doesn't have to complain and blame, because they have plenty of expertise. They just did the work and that was it. I didn't have to hear about how I was born with a Ripley's Believe it or Not microscopic mouth or anything like that. Also, Tupelo Smiles didn't cut or shave any of my teeth that didn't need to be cut or shaved, which is more than I can say for the Booneville dentist. One other thing is, the time I spent in the chair at Tupelo Smiles was less than half of the time it took at the Booneville dentist. Another good thing at Tupelo Smiles is they had some helpful suggestions for things like cleanings, or whitenings, or things to help with any issues that could occur down the line. They even played some decent music in there. I highly recommend Tupelo Smiles. The professionalism they have really shows. Also their equipment is better than that other dentist's equipment. The whole experience at Tupelo Smiles was head and shoulders above the experience I had at the other place. If you want a professional dentist, go to Tupelo Smiles. If you have an enemy you want to send to a quack, then send them to the place I went to previously. Believe it or not, I could actually keep talking because there is more bad I could say about the Booneville dentist, and more good I could say about Tupelo Smiles, but I have to go. Anyway have a good day. I hope this review helps someone out.
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